Virtual Instructional Designer & Virtual Facilitator

Atlanta, Georgia, United States

Ready for your next challenge? 

Looking for a great opportunity to help develop talent through training? We are seeking top talent to join the Rollins Instructional Design team!

Our Instructional Designer will be a contributing member of a high performing Instructional Design team, while helping develop the best talent in the organization to deliver the brand experience by providing customer focused learning and development solutions aligned with the Rollins culture and strategy.

Rollins, Inc., a global consumer and commercial service company. We provide the most accurate, comprehensive and efficient pest management services for both residential and commercial customers. 

The Opportunity: 

The successful Instructional Designer II will be responsible for:

  • Respond to customer requests
  • Complete projects on time and on budget 
  • Meet and exceed customer expectations in the services and solutions we provide
  • Manage relationships with customers
  • Contribute to design and development based on research of relevant trends, case studies, and business intelligence
  • Be an active member of the Learning and Development team
  • Facilitate hard and soft skills training to include service, sales, customer service and management/operations content
  • Engage virtual audiences in multiple platforms (Zoom, Teams, Live Broadcasts)
  • Partner with training coordinator/LMS Administrator to ensure all course activities are completed:
  • Increase personal credibility by staying current in area of expertise and the business
  • Execute project management protocols, procedures, and guidelines using methodologies from common Instructional Design models and departmental Service Level Agreement.
  • Develop training and media strategy for individual projects.
  • Define learning and/or performance objectives aligned with desired business goals.
  • Develop high quality hard and soft skill solutions including instructor-led training and level I (basic) eLearning
  • Work with the learning analytics team to develop assessments to determine if performance objectives are met
  • Conduct basic job task analysis
  • Participate in needs analysis
  • Execute learning transfer strategies
  • Co-facilitate train-the-trainer classes, super-user classes, and/or end-user classes
  • Assess and evaluate the effectiveness of training programs and implement or submit recommendations for improvements
  • Coordinate resources to complete project (SMEs, learning and development specialists, customers, etc.)
  • Other duties and special assignments as assigned
  • Fiscally aware and responsible for team budget

The Benefits: 

  • Challenging position with a financially stable and reputable company
  • Comprehensive benefits package including medical, dental, vision, maternity & life insurance
  • 401(k) plan with company match, employee stock purchase plan
  • Employee discounts, tuition reimbursement, dependent scholarship awards  
  • Paid vacation, holiday, and sick leave

Voted Top Workplaces 2017 & 2018 by The Atlanta Journal-Constitution!


Are you ready to take your CAREER to the next level?


Requirements:  We require the ability to pass a drug test and background check.  Candidates must also have the ability to perform the requirements of the job with or without accommodations.

 Additional context: training, projects, instruction, e-learning, developer, designer, learning strategist, learning & development, development

Type: Full-Time

Experience: 5 - null


Category: Human Resources

Reference ID: RHOO112383

Date Posted: 09/17/2020